We do not allow Customer Pickup, all of our orders are delivered and picked up by our friendly staff. Setup is included on all our rentals excluding tables and chairs they will be stacked neatly in a spot of your choosing. We do offer full service set up on tables and chairs for an additional fee. 

Standard delivery and Pickup includes  delivery anytime before your event start time,Pick up anytime after your event end time, and setup/teardown where applicable excluding tables and chairs.

Time Specific Delivery/Pickup includes and must be applied for any situation where an order must be delivered and picked up at a specific time. Examples of this would include but are not limited to rented venues, public parks, and street fairs. An additional fee will apply for time specific delivery/pickup.

Outside of Regular Business Hours Delivery/Pickup anytime time outside of 8am to 8pm will fall into our outside of our normal business hours delivery and pickup service. In most cases we can accommodate these request. An additional fee will apply for this delivery/pickup service.

Currently we do not allow customer pick up or return as we do not have a location open to the public.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained unit.  

Most of our inflatable rentals start at an eight hour time block from drop off time to pick up time and can be extended for discounted prices.

Average set up takes approximately 15-30 minutes depending on the location of where it is to be set up.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do not provide a water hose, please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. Grass provides the safest option. A flat surface is required and no more than 90 feet from the closest power source, unless a generator is rented as the power source. We will not set up in muddy or slippery environments.

Please make your reservations as soon as possible. All of our inflatables are very popular and sometimes we are booked weeks and even months in advance. The sooner you call, the more likely you are to be able to reserve the unit that will fit your event the best. Any event that is booked within 48hrs prior to the event will be subject to availability and subject to a short notice fee as we preload our trucks in advance and will have to completely unload and reload all of our orders.

Absolutely! We set up and secure down the bounce houses and tents and do all the removal necessary to make everything go smoothly for your event.

No, all commercial inflatables require constant air from the blower to maintain usability and shape.

Yes, as long as the space is adequate any of our units can be set up inside, we also have certain bounce houses that are designed shorter and can be set up indoors with less space required.

Bounce houses are made from a vinyl material, and it begins to get stiff at temperatures below 45 degrees so with safety in mind we will not set up if the temperature is below 45 degrees.

No. Safety is our number one concern. The bounce or slide must be set up a safe distance from any pool, at least 20 feet.

We will not set up if wind speed is above 20mph and depending on location may not be able to be set up in 15mph or higher.

Yes, Please have an idea where you would like to have the unit setup and please make sure it is within 90ft of a power source.

Our bounce houses hold approximately 6-12 kids depending on the size of jumper and the age of the kids. We recommend to split
children into groups by size and take turns for safety.

Three day minimum is required and a credit for the deposit will be given to be used anytime in the next 1 year.

We will not set up in the rain. If there is a chance of rain, we will contact you in the morning of the event. If you choose to have the bounce house set up, and driver sets it up, and then begins to rain , full payment is required regardless of the amount of use.

You will need to check with each individual park or city to make sure they will allow inflatable equipment. If a permit is
required, you are responsible to get it and submit it to us 48hrs prior to the event.