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- Q. How long does it take to set- up an inflatable?
- A. Average set up takes approximately 15-30 minutes depending on the location of where it is to be set up.
- Q. What type of surface can you set a jump on?
- A. Grass provides the safest option. A flat surface is required and no more than 90 feet from the closest power source, unless a generator is rented as the power source. We will not set up in muddy or slippery environments.
- Q. How far in advance should I make my reservations?
- A. Please make your reservations as soon as possible. All of our inflatables are very popular and sometimes we are booked weeks and even months in advance. The sooner you call, the more likely you are to be able to reserve the unit that will fit your event the best. Any event that is booked within 48hrs prior to the event will be subject to availability and subject to a short notice fee as we preload our trucks in advance and will have to completely unload and reload all of our orders.
- Q. Do you set up and tear down the bounce house or am I responsible for that?
- A. Absolutely we set up and secure down the bounce houses and tents and do all the removal necessary to make everything go smoothly for your event.
- Q. Can I turn off the blower once the inflatable is fully blown up.
- A. No, all commercial inflatables require constant air from the blower to maintain usability and shape.
- Q. Can your inflatables be set up indoors?
- A. Yes, as long as the space is adequate any of our units can be set up inside, we also have certain bounce houses that are designed shorter and can be set up indoors with less space required.
- Q. When is it too cold to use a bounce house outdoors?
- A. Bounce houses are made from a vinyl material, and it begins to get stiff at temperatures below 45 degrees so with safety in mind we will not set up if the temperature is below 45 degrees.
- Q. Can I set up the inflatable near my pool?
- A. No. Safety is our number one concern. The bounce house or slide must be set up a safe distance from any pool, at least 20 feet.
- Q. Do you allow customer pick up and return.
- A. Currently we do not allow customer pick up or return as we do not have a location open to the public.
- Q. What is the max wind speed a bounce house or tent can be set up in?
- A. We will not set up if wind speed is above 20mph and depending on location may not be able to be set up in 15mph or higher.
- Q. What types of themes are available?
- A. We offer a number of different themes, sizes and options to choose from. Check out the inventory pages to see our themes.
- Q. Is there anything I can do to prepare for my rental?
- A. Yes, Please have an idea where the bounce house is to be set up.
- Q. How many kids jump can jump at one time?
- A. Our bounce houses hold approximately 6-12 kids depending on the size of jumper and the age of the kids. We recommend to split children into groups by size and take turns for safety.
- Q. Are your bounce houses like everyone else?
- A. Our bounce houses include many unique features as described in the Inventory.
- Q. What is your cancellation policy?
- A. Three day minimum is required.
- Q. What is your rain policy?
- A. We will not set up in the rain. If there is a chance of rain, we will contact you in the morning of the event. If you choose to have the bounce house set up, and driver sets it up, and then begins to rain , full payment is required regardless of the amount of use.
- Q. Can I have a bounce house at a park?
- A. You will need to check with each individual park or city to make sure they will allow inflatable equipment. If a permit is required, you are responsible to get it and submit it to us 48hrs prior to the event.
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